All your questions answered
What is the return policy?
You can find all information on our returns policy page here - please note that refunds won't be accepted if this policy is not followed.
Can I cancel or edit my order?
We try to dispatch orders as soon as possible, for this reason we can't cancel or amend an order once it was placed.
Please make sure all of your details are correct before placing the order.
Where is your Size Guide?
You can find all our sizing info here.
How much does shipping cost?
UK Standard Delivery Before- £3.99 (3-5 working days).
UK Premium Delivery - £5.50 (1-2 working days).
UK Next Day Delivery- £7.99 (delivered on the next working day if placed before 1pm).
UK Saturday Delivery- £9.99 (order before 1pm on Friday).
How can I contact you?
You can contact us at info@virellelondon.com
I want to collaborate / promote your brand - where is best to contact?
Contact us at Collaborations@virellelondon.com
Please include the following, if applicable;
- Links to your social media
- Number of followers for each platform
- Full name
- Address
- UK Dress Size
- Audience insights